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Data Protection (GDPR)

At HECOSFAIR, we place the utmost importance on protecting your personal data. This privacy policy aims to clearly explain what information we collect, how it is used, and your rights.

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1. Data Collected

We only collect the information necessary to provide you with a smooth and secure experience, including:

• Account Data: first and last name, email address, postal address, and telephone number.

• Order Data: billing information, delivery, and purchase history.

• Browsing Data: preferences, pages viewed, and cookies, to improve your experience on our site.

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2. Use of Your Data

Your data is used exclusively to:

• Manage your orders and deliveries.

• Facilitate your secure payments.

• Keep you informed of our new products, special offers, and updates, only with your consent.

• Improve our services and personalize your experience.

We never sell your data to third parties.

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3. Sharing of Information

Your data may only be shared with:

• Our service providers (secure payment, delivery, website hosting).

• The competent authorities if required by law.

All our partners comply with applicable confidentiality and data protection regulations.

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4. Data Retention

• Your data is retained for the period strictly necessary for the purposes mentioned.

• You may request its deletion at any time in accordance with your rights (see below).

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5. Your Rights

In accordance with the GDPR, you have the following rights:

• Access your data.

• Correct or update your information.

• Request the deletion of your data.

• Withdraw your consent to receive communications.

To exercise your rights, contact us at: contact@hecosfair.com.

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6. Cookies and Browsing

Our website uses cookies to:

• Improve your browsing experience.

• Analyze the website's traffic.

• Offer personalized content.

You can manage or disable cookies at any time via your browser settings.

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7. Security of Your Data

We implement all necessary technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.

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8. Contact

For any questions regarding the protection of your personal data, you can write to us at:

📧 contact@hecosfair.com

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9. Why isn't HECOSFAIR's WHOIS information publicly available?

 

At HECOSFAIR, we place security and confidentiality at the heart of our commitments.

To prevent spam, hacking, or fraudulent use of our data, we use WHOIS protection that masks certain technical information.

➡️ This in no way affects the transparency of our company:

Our company is officially registered in France.

All our contact information (address, telephone number, emails) is available in the "Our Information" section of this website and on our Google Business profile.

We remain easily reachable for any questions via our customer service.

This measure is simply a cybersecurity tool to protect our business and our customers, while maintaining complete transparency about our identity.

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